Testimony of
NATIONAL ASSOCIATION OF SOCIAL WORKERS
750
First Street, NE, Suite 700
Washington, D.C. 20002
For
the
United States Senate Committee on Finance Hearing on
WELFARE REFORM: BUILDING ON SUCCESS
Washington, DC
March 12, 2003
Overview
The interest and
involvement of the National Association of Social Workers (NASW)
in welfare reform is very much rooted in
the mission and core values of the social work profession.
These core values, which include social justice and belief in the
dignity
and worth of each person, have been embraced by social
workers throughout the profession’s history and are the foundation of social work’s
purpose and perspective.
Overall, NASW believes
that the most promising strategies for improving public welfare lie
beyond the Temporary Assistance
for Needy Families (TANF) program. As a nation, we should
develop universal systems of support for meeting basic needs, including
health
care, food, housing, child care, and education; create
job opportunities that pay a living wage and provide a full range
of benefits; and
ensure economic security through adequate income support
for individuals and families unable to sustain themselves through
employment.
While working toward
those universal systems of support, NASW believes a number of improvements
can and should be made to
the Personal Responsibility and Work Opportunity Reconciliation
Act (PRWORA). Those changes include such things as providing greater
access to education and training, increasing the supply and quality
of child care, and restoring benefits to legal immigrants, but in
this testimony, we focus on three issues that despite their critical
role in the success of any reauthorization have thus far received
insufficient attention.
Ensuring
that TANF program rules accommodate the needs of families with
disabilities.
-
Ensuring
fair and equitable treatment of racial and ethnic minorities under
TANF.
-
Ensuring
a qualified, stable, professional TANF workforce.
(1) Ensuring
that TANF program rules accommodate the needs of families
with disabilities.
There
is a distinct lack of awareness regarding the high percentage
of families on TANF that are coping
with disabling conditions. The most common disabilities
for welfare recipients include physical or mental health
problems, drug and alcohol addictions, developmental
disabilities, and responsibility for the care of a disabled
family member. Many are coping with more than one of
these problems.
The General Accounting Office (GAO) found
that at least 44 percent of TANF recipients have physical
or mental impairments or are caring for a child with
impairments, compared with 15 percent of the non-TANF
population.[1] Figures
around 50 percent, both higher and lower, have been confirmed
by the U.S. Department of Health and Human Services’ Inspector
General, as well as The Urban Institute, the Manpower
Demonstration Research Corporation (MDRC) and others.
Given
the fact that close to half of the current TANF population
is coping with a disability,
any reauthorization which does not take into account
the special challenges these families face in moving
into the workforce is doomed to fail. However, it is
important to remember that just
because
a person has a disability which may be a barrier to work
does not mean that she cannot
work. With appropriate services and supports, including
accommodations in state policies and procedures and in
the work place, most parents with disabilities should
be able to work and would very much like the opportunity
to do so.
Recommendations
The
2002 Work, Opportunity, and Responsibility for Kids (WORK)
Act permitted states to count up to six
months of rehabilitative services as a work activity,
if during the second three-month period rehabilitative
services were combined with other work activities. While
this is an improvement over the House bill (which provides
for only three months), it still would leave many parents
with disabilities without sufficient time to build the
skills and systems of support needed to successfully
move from welfare to work. To provide these families
with a more realistic chance of success, a provision
should be adopted that would give states the flexibility
to count additional time in rehabilitative services as
work, if needed to meet the needs of a person with a
disability in accordance with the Americans with Disabilities
Act or Section 504 of the Rehabilitation Act of 1973.
A statewide
study in Florida conducted in 1994-1999 found that treatment
duration was linked
to employment outcomes. Work outcomes improved for each
additional month in treatment. In general, women who
stayed in treatment for seven to twelve months had better
employment outcomes and more success in leaving welfare
than those who spent less time. Increased length of
treatment was also associated with higher wages.[2]
The Drug Abuse Treatment and Outcome Study
(DATOS), sponsored by the National Institute on Drug
Abuse, found that recipients in substance abuse treatment
for more than one year were almost twice as likely to
be working as those who remained in treatment for only
three months.[3]
States
should have the option to exempt from the work requirement
and time limit parents caring
for a child with a disability if caring for the child
prevents the parent from meeting the state’s work requirement. Caring
for a child with disabilities severely impacts a parent’s
ability to comply with TANF requirements.
Appropriate,
safe child care for children with disabilities is very
difficult to find. In many
areas, it is non-existent. The medical needs of some
children require frequent medical visits and care. If
the need for such care lessens, parents then can be brought
more fully into the program with their allotted time
for receipt of benefits still intact.
A GAO report found that 15 percent of TANF
families include a child with impairments and in 8 percent
of TANF families there is both a parent and a child with
impairments.[4]
A study
by the Manpower Demonstration Research Corporation (MDRC)
found that one-fourth of non-employed
mothers receiving TANF had a child with an illness or
disability that limited the mothers’ ability to work
or attend school.[5]
The
1996 law requires states to impose sanctions where a
parent “refuses” to comply with a state
work requirement. Unfortunately, many parents are being
sanctioned are not refusing to comply, they are unable
to comply because of a disability or other barrier. In
many cases, they do not even understand what is required
to comply.
Any
increase in the number of hours of required work activity
or participation rates are likely
to put additional pressure on families with disabilities. Without
strong protections against inappropriate sanctioning,
it is likely that the number of inappropriate sanctions
will increase.
A study done in Minnesota found that sanctioned
families are four times as likely as the caseload as
a whole to have substance abuse problem, three times
as likely to have a family health problem, twice as likely
to have a mental health problem, and twice as likely
to have been a recent victim of domestic violence.[6]
One-third of the families who were sanctioned
in Utah cited an individual health condition as the reason
for their failure to participate; one-fifth cited mental
health problems.[7]
In
Iowa, one-fifth of parents who were placed in the state’s
limited benefit plan a second time (akin to a sanction)
said that their disability/health
contributed to their being returned to the sanction status,
while almost three out of ten cited their lack of understanding
of program rules.[8]
States
should be required to have procedures that review a family’s
circumstances prior to the imposition of a sanction;
determine whether additional assessments
are needed (and secure them); determine whether there
are services and supports the family needs before work
can be required and whether modifications are needed
to the requirements so that the family is better able
to comply.
Such procedures have been implemented state-wide
in Maine, Tennessee and Vermont, and in a pilot program
in Philadelphia. They have been found effective at reducing
unnecessary sanctions and increasing compliance with
work activities. In Philadelphia, fully 82% of families
to have been sanctioned were brought into compliance
via procedures that called for a personal contact with
the family before sanctioning.[9]
Require
states to implement screening and assessment policies
and procedures that identify a family’s barriers
and the steps needed to assist the family to move
to greater independence. Require training for frontline
staff on how to identify the basic signs and symptoms
of the more common mental health disorders and substance
abuse problems and if problems are identified, require
a more in-depth assessment by a qualified professional.
Because
all later decisions for families with disabilities hinge
on the quality of the initial
assessment, it is important that they be done by qualified
personnel. Family self-sufficiency plans developed without
meaningful assessments are all too likely to be ineffective,
waste state and federal resources and prevent families
from receiving the assistance needed to move successfully
from welfare to work.
(2) Ensure fair and equitable treatment
of racial and ethnic minorities.
To
date, few comprehensive studies have focused on the effects
of the implementation of the 1996
Personal Responsibility and Work Opportunity Reconciliation
Act (PRWORA) on racial and ethnic minorities. However,
there is evidence to show that welfare caseloads have
become increasingly concentrated in urban areas that
are disproportionately minority, and that racial and
ethnic minorities are becoming a larger percentage of
many welfare caseloads. At the same time, there also
are indications that racial and ethnic bias has played
a role in welfare policy development and implementation.
States in which African Americans make
up a higher proportion of welfare recipients are statistically
more likely to adopt punitive policies such as full-family
sanctions, family caps, and time limits shorter than
the federal government requires.[10]
Two
studies from Virginia found that caseworker discretion
had a significant impact on what assistance
recipients were offered. In one, 47 percent of white
recipients but no African-American recipients received
discretionary transportation assistance beyond the gas
vouchers available to all recipients[11] and in
the second, 41 percent of white recipients but no African-American
recipients were referred to discretionary educational
programs.[12]
The
same study also found that during job interviews 55 percent
of African-American applicants
were interviewed for 5 minutes or less, while all white
applicants received interviews of 10 minutes or longer. Black
applicants also were more likely than white applicants
to be subjected to pre-employment tests.[13]
Recommendations
-
Amend
state plan requirements to better monitor compliance
with nondiscrimination, federal and state civil rights
and employment laws and establish a penalty for noncompliance.
-
Require
states to develop and implement clear policies on nondiscrimination
and applicable grievance procedures.
-
Require
mandatory, comprehensive training and education for
agency staff that covers applicable civil rights laws,
welfare program rules, cultural
sensitivity and nondiscriminatory practices.
-
Require
standardized data collection and dissemination of administrative
data by race, ethnicity, and primary language at the
federal, state and local levels.
(3) Ensuring
a qualified, stable and professional TANF workforce.
Following
enactment of the PRWORA, workers whose primary task had
been to determine client eligibility
were suddenly called upon to conduct client assessments,
link recipients to job readiness and placement activities,
make referrals to related programs and special services,
and track client activities. Many states simply have
not invested sufficiently in the training needed to prepare
their frontline workers for these additional tasks, nor
have they hired more highly skilled staff.
One
common misperception regarding the TANF workforce is
that it is mainly composed of social
workers. In fact, fewer than one percent of NASW's membership
identifies public welfare as their primary practice area.[14] Social
workers are trained professionals who have bachelors,
masters, or doctoral degrees in social work from an accredited
social work program. In contrast, the majority of public
welfare caseworkers today have little to no professional
social work training. Frontline staff often possess
college degrees, but typically in fields unrelated to
social service delivery. Some states only require welfare
caseworkers to have a high school diploma.
In Illinois, more than 73 percent of front-line
workers said that four or more major new activities had
been added to their workloads since AFDC was transformed
into TANF and 78 percent wanted more training than they
were receiving.[15]
Under conditions that include inadequate
training and heavy workloads, turnover rates for new
staff is 30 percent during the first year.[16]
Since
the ultimate success of welfare reauthorization depends,
in large part, on the skills and abilities of
the TANF workforce to implement the policies, it is critical
that resources be directed to address current shortcomings.
Recommendations
-
Require
states to outline in their state plans how they intend
to ensure a workforce with the resources, skills, and
expertise necessary to successfully carry out the program,
including referring participants to other appropriate
programs and services, screening and assessing participants
for serious barriers to employment, and delivering
services free from racial, ethnic or cultural discrimination.
-
Create
a new grant program to help states provide comprehensive
staff training, lower workloads to effective levels,
hire more highly skilled staff, and improve consultation
with professionals outside the TANF agency.
-
Require
the Secretary of HHS to evaluate innovative approaches
to service delivery, including best practices in staffing,
training, workloads, and intra-agency and inter-agency
collaboration.
Conclusion
If
provisions similar to those recommended are implemented,
it is likely that five years from now
policymakers will truly be able to “build on success;” however,
if current shortcomings go unaddressed, it is more likely
that families with disabilities, racial and ethnic minorities,
and the TANF workforce, itself, will instead be topics
of a hearing on “Welfare Reform: What Went Wrong?”
NASW
appreciates the opportunity to provide testimony on this
important program and looks forward
to working with the Committee to craft legislation that
will give all parents receiving TANF the opportunity
to increase their independence and adequately meet the
needs of their families.
Footnotes
[1] U.S. General
Accounting Office, TANF Recipients with Impairments
Less Likely to be Employed and More Likely to Receive
Federal Supports, (GAO-03-210), December 2002.
[2] Metsch,
Lisa R., Margaret Pereyra, Christine C. Miles, Clyde
B. McCoy, and Brad Wohler-Torres, Employment and
Welfare Outcomes of Drug Participants in Florida,
University of Miami School of Medicine, October 2001.
[3] Butler,
David, Temporary Assistance for Needy Families and
the Hard-to-Employ, Testimony before the U.S. Senate
Committee on Finance, Manpower Demonstration Research
Corporation, April 2002.
[4] U.S.
General Accounting Office, TANF Recipients with Impairments
Less Likely to be Employed and More Likely to Receive
Federal Supports, (GAO-03-210), December 2002.
[5] Polit,
Denise, Andrew London and John Martinez, The Health
of Poor Urban Women: Findings from the Project on Devolution
and Urban Change, Manpower Demonstration Research
Corporation, May 2001.
[6] Minnesota
Department of Human Services, Internal Memorandum, 1996.
[7] Derr,
Michelle K., The Impact of Grant Sanctioning on Utah’s
TANF Families, University of Utah, October 1998.
[8] Fraker,
Thomas M., Lucia A. Nixon, Jan L. Losby, Carol S. Prindle
and John F. Else, A Study of Iowa’s Limited Benefit
Plan, Mathematica Policy Research Inc., May 1997.
[9] Stein,
Jonathan, Helping Families Meet Program Requirements, Memorandum,
Community Legal Services, September 2002.
[10] Soss,
Joe, Race and Welfare in the United States, Presentation
to the Coalition on Human Needs, January 2002.
[11] Gooden,
Susan T., All Things Not Being Equal: Differences in
Caseworker Support Toward Black and White Welfare Clients, Harvard
Journal of African American Public Policy, 1998.
[12] Pittz,
William and Gary Delgado, Race and Recession,
Applied Research Center, Summer 2002.
[14] Gibelman,
Margaret and Philip H. Schervish, Who We Are: A Second
Look, National Association of Social Workers, 1997.
[15] American
Federation of State, County, and Municipal Employees
(AFSCME) Council 31, Overworked and Underserved: A
Report on the Status of the Illinois TANF Program for
Caseworkers and Clients, January 1999.
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