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Media Outreach Tips
General Media Tips
- Seek out journalists who have written about your issue or topic recently. These
individuals will be more likely to cover the topic again.
- Journalists, especially those in smaller media outlets, tend to change
beats and outlets frequently. Those who you spoke with for last year’s
Social Work Month may not be the appropriate contacts this year.
- All of the materials NASW has provided can be modified to include local
information or activities. Local media are more likely to cover a local
twist to a national observance.
Tips for Facts about Social Work
- Fact sheets should always be made available for the press. These
are good items to have on hand to provide to reporters.
- Include local facts about social work in your fact sheets. Local
reporters gravitate toward facts that have a local angle.
- When holding an event, conference or presentation, have these facts on
hand to provide to attendees.
- Make sure to include these facts in your press kits. A press kit
is a collection of background materials that you can send to media outlets. Other
items to include in a press kit can include a press release about the event
and bios of key spokespeople for your organization.
Tips for Press Releases
- Most journalists prefer to receive press releases via e-mail. This
gives them the opportunity to read all the information and quickly respond
if they want more details. Many news outlets list reporter’s
names with their stories or in the “Contact Us” section of their
Web Sites. If you can’t find their e-mail address, there’s
nothing wrong with faxing or mailing a press release. But, please remember
that in a busy newsroom they may get lost in the shuffle.
- It is helpful to journalists to include information in the subject line
of an e-mail that will catch their attention. It is also helpful
to include a short e-pitch – a paragraph or two describing the press
release and why this reporter should cover this story. Think WIIFM – What’s
in it for me (and my readership)?
- Don’t attach press release to your e-mails. Copy and
paste the document into the body of the e-mail. Most journalists will
not open e-mails with attachments for fear that they may open themselves
up to viruses. If you have pictures or graphics to offer to a journalist,
ask for their permission to send.
- When you send out a press release, make sure that your spokesperson will
be available for interviews. Keep in mind a back up for an interview
in the event that your first choice is not available.
- Following up with a reporter is a delicate balance between ensuring your
success and annoying the reporter. You should only follow up when you
have new information to provide or when you have breaking, timely news.
Tips for Interviews
- Know you message – Before your interview, review your message points. Identify
two or three essential points that you must get across during the interview.
- Be prepared – Prepare several facts and anecdotes from your experience
that you can share to underscore your main points.
- Be cool – Be engaging, natural and firmly in support of your message.
- Answer questions…and bridge to positive points.
- Make sure your message is simple and compelling. Focus on answering
questions succinctly, but don’t leave key points out to save time.
- Avoid speculation and hypotheticals. It may lead to being misquoted.
- Avoid technical terms, jargon and acronyms. Only people who
are familiar with your program are familiar with your terms.
- Do not say “no comment.” If you cannot answer, explain
why.
- Do not be afraid to say, “I don’t know…but I will find
out for you.”
- Be confident. You’re the expert in the interview!
Tips on Placing Letters to the Editor
- Visit the Web site to find information on how to submit letters to the
editor. Many publications allow you to submit through their Web site,
while most still allow for submissions through the mail.
- Time is of the essence. If a response needs to be made to a story,
the response must be made within a day or two of the article.
- Keep letters concise and always refer to the specific article to which
you are responding.
- If you are supporting the stance taken in an article, be sure to point
out the valid arguments, while adding your own expertise. If you are
opposing the stance taken in an article, point out the flaws in a constructive
manner and offer your opposing position.
- Always include the contact information for the person who wrote the letter,
along with the association or organization to which he or she is affiliated.
Tips on Placing Op-Eds
- When writing your op-ed, be sure to keep in mind the audience who will
be reading the article – the readership of the publication.
- Make sure that the topic is timely and newsworthy. Bring in local
stories if it is for a local paper.
- Check the Web site for submission guidelines.
Tips for Promoting Events
- Write a press release announcing the event, including the who, what, when,
where and why for the public. Disseminate the press release two to
three weeks before the event.
- Send a reminder about the event the week of and make follow up phone calls
with the press.
- Send a press release about the event to the “calendar” and “week
ahead” section of the local paper. The Associated Press also
has a daybook listing for each city. Contact your local AP office and
ask how to get a listing in their daybook.
- Have press kits on hand at your event.
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