Legal Hotline for NASW Members

Welcome to our Legal Hotline Information Page! Our legal hotline is a resource provided to our members to help answer general legal questions on a broad range of social work practice issues, as a free benefit of membership.We aim to support you by offering general information and guidance related to common legal concerns. Although the service is supervised by attorneys, we cannot provide specific legal advice.

Some of the common issues addressed in calls include:

  • restrictions on providing telemental health services
  • client access to their clinical records
  • disclosure of confidential client information to third parties -- for example, when a social worker is subpoenaed for client information in the context of a lawsuit
  • the duty to warn others about a client who may pose a danger to themselves or others
  • reporting child abuse and neglect committed by a client, and
  • the right of minors to independently obtain mental health care

Important Notice: Our legal hotline is currently undergoing changes to improve our services. As a result, we are not accepting any new inquiries until August. However, if you have already scheduled a call for the month of July, your call will be honored.

Please note that while our hotline is here to assist with general questions, it does not provide specific legal advice. If this is an urgent matter or if you are seeking specific legal advice, you should contact an attorney licensed in your state for assistance. If you need assistance finding an attorney licensed in your state, you may contact your state bar associate for referrals.

Thank you for your understanding and patience during this transition period. We look forward to serving you better in the near future

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Get to Know the NASW Office of General Counsel

The NASW Office of General Counsel (OGC) provides important services supporting individual NASW members and the social work profession generally.

Learn how OGC supports our members