Transcript for Episode 74: Housing Insecurity
NASW Social Work Talks Podcast
Cat McDonald:
	Welcome to Social Work Talks. I'm Cat McDonald. The  COVID-19 pandemic has deepened America's housing crisis causing large spikes in  evictions and homelessness. A government study found that as of December 2020,  11 million households were significantly overdue on their regular housing  payments. With us to talk about this housing crisis is Kelly Bruno MSW,  president and CEO of National Health Foundation in Los Angeles, California.
	Cat McDonald:
	Welcome, Kelly.
	Kelly Bruno:
	Thank you. I'm excited to be here.
	Cat McDonald:
	Please tell our listeners who you are, a bit about your  background, and what you do now.
	Kelly Bruno:
	I am currently the president and CEO of National Health  Foundation. Educationally though, I'm a very proud social worker, having gotten  my bachelor's at Azusa Pacific University here in Los Angeles, and my MSW at  Cal State Long Beach. And I am currently enrolled in the doctorate social work  program at University of Southern California. I started my professional career  more in gerontology, and I ran a nursing home and an adult day healthcare, and  actually an intergenerational daycare. But currently I am, like I said, the CEO  of National Health Foundation, which is a nonprofit here in Los Angeles. And  our mission is to improve the health of under-resourced communities by taking  action on the social determinants of health, focusing primarily on food  insecurity, built environment, education, and most prominently, housing. Most  of our programs revolve around assisting our neighbors here in Los Angeles  without homes, in a program called Recuperative Care.
	Cat McDonald:
	So can you give our listeners an overview of the housing  crisis in the United States and in California in particular?
	Kelly Bruno:
	Absolutely. Well, I think there isn't a United States citizen  that exists that doesn't recognize the absolute crisis that we have with  homelessness right now. And I am a firm believer that we have really  misdiagnosed the problem, that we do not have a homeless problem, but instead  we have a poverty problem. And that we see when you look at just the vast  differences between the haves and the have-nots, and that gap becoming larger  and larger.
Social work has not identified homelessness as one of the  13 grand challenges for no reason. It is absolutely an epidemic across the  country. We had issues as far as affordable housing, as far as job insecurity.  All of these things play into homelessness. Unfortunately, Los Angeles,  California, Los Angeles in particular, you see this crisis worse than you see  it anywhere across the nation. But it absolutely touches every part of the  country.
	Cat McDonald:
	And how did we get to this point?
	Kelly Bruno:
	Well, historically, we have had policies that have gone  away that we had in the past. We've had HUD policies, we've had housing  policies, that in the eighties and the nineties we spent time and money on,  that we have just reneged or gone backwards on. And we're now I believe, seeing  the repercussions of that. And so we're looking at a substantial housing  crisis.
	We have people that simply cannot afford to live, and they  have no choice. I think, like I said before, we've misdiagnosed the problem,  and people often think that it's a choice and that people have fallen into  homelessness because they've made some sort of choices that have resulted in  this. But it has very little to do with choices. It has to do with housing  policies that have been reversed, mental health services that don't exist, or  our philosophy on incarceration that is just not correct. And these things all  compound together, create the crisis that we see today. We need to make  changes. It's a very complex problem, and the changes that need to be made are  across the board; housing, incarceration, poverty issues. Like I said, all of  these things play in to the compound issue that we see today.
	Cat McDonald:
	Recently, steps have been taken by federal, state, and  local lawmakers to help stem the tide,  with stimulus payments, enhanced  unemployment assistance and with forbearance and moratoriums on foreclosure and  eviction. Have these steps been enough?
	Kelly Bruno:
	Well, they're great for the time being, but unfortunately  they're all going to come to an end. And they really do put a bandaid on the  real problem. And the real problem is that people can't afford to live in the  first place. So while it's nice to have moratoriums, and it's nice for people  to get that relief temporarily, life is going to "go back to normal."  And people being one paycheck away from eviction is going to come back. So the  problem hasn't been fixed. It's just in a lot of ways, the cans have been  kicked down the road a little bit. So all of that's going to come back. So  while it's nice and I'm happy that we did that, it's not fixing the problem at  all.
	Cat McDonald:
	So a government report has found that Black and Hispanic  households were more than twice as likely to report being behind on their  payments than White households, especially during the pandemic. Can you talk  about this disparity?
	Kelly Bruno:
	So that disparity you see across the gamut when it comes  to all the issues that play into homelessness or play into poverty, housing  insecurity, all of those things. And that absolutely has to do with the  systemic racism that our country has been built upon. And the disparities that  exist are because of the inequities that have existed from the beginning of our  country's existence. Redlining, all of those kinds of things play into what we  see today.
	So what we see today is that our Black and brown communities  that are more disproportionately affected by rent hikes, more  disproportionately affected by evictions, and also homelessness. I mean, here  in Los Angeles, but across the country, we see our Black and Brown populations  that are disproportionately represented when we look at those folks that are  suffering from homelessness. And that is because they just have not received  the same opportunities as other folks. And therefore, those disparities have  existed forever and they catch up. And they can't be erased by moratoriums or  things of that nature. So we're going to see the effects of that indefinitely.  Until we start making changes, create anti-racist policies that are going to  reverse that damage, this is going to be our reality.
	Cat McDonald:
	In Los Angeles County, where you are, some 66,000 people  experience homelessness every night. Tell us about the work your agency is  doing in the face of this.
	Kelly Bruno:
	Sure. Well, during the pandemic, the state of California  really took an active stance on homelessness. And we had two programs that were  pretty prevalent. We had Project Roomkey and then we had Project Roomkey. And  they're different, and their names kind of describe their difference. Roomkey  is more of a temporary solution. Roomkey is a long-term solution.
	So, Project Roomkey was something that allowed us to take  folks that were more at risk of COVID, which our homeless population, and put  them into vacant hotels and motels across Los Angeles, in an attempt to keep  them safe from spreading and contracting coronavirus. And for the most part,  the effort was relatively successful. We had about 38 hotels that opened up  about 5,000 beds. They were hoping for about double that, but they did get  5,000 very worthy people off the street and kept safe.
	Across Los Angeles, there was kind of a happy and a sad,  you could say, response to that. You know, we're very happy because we were  able to do it. Also very sad because we're thinking wow, if you were able to do  this so quickly, why haven't we done this before? Why did it take a national  pandemic for us to respond in that way?
	The good news that also has come from this though, is that  Project Roomkey has been voted in. And this is where both the counties and the  cities, and this is of course, a federal movement, were able to purchase hotels  permanently and then transition them into permanent supportive housing. Here in  Los Angeles, this was imperative because we have such a NIMBY issue here, a not  in my backyard issue. And building permanent supportive housing, despite  legislatively passing laws and bonds and all this stuff to have money  available, we still can't seem to get these permanent supportive housing units  up and running. And so much of it has to do with every time anything is  proposed, that the neighbors in that community protest.
	And so Project Roomkey has allowed the city and the county  to basically purchase dilapidated or hotels that are minimally used, for the  purpose of turning them into permanent supportive housing. And they're able to  do it on a buy right basis. And so this has been extremely successful. All of  those facilities are currently being used as interim housing, and then it will  take about three years to turn them into permanent housing. And so it kind of  bypasses all of the buy right kind of arguments, and kind of puts them into the  neighborhoods regardless. It's unfortunate that the city and the county have to  work that way, but because of the [inaudible 00:10:13], I personally don't see  any other way.
	National Health Foundation participated in both of those  efforts. And for the Project Roomkey effort, we actually ran the only Project  Roomkey that operated as a recuperative care, or what's commonly known as  medical respite. So for those that aren't familiar, medical respite is for  folks experiencing homelessness that are exited from hospitals, but still have  some lingering medical issues that need to be addressed. So they come to a  recuperative care to stay for three or four weeks. They recover from that  ailment, and then they move on to the next piece of the continuum on their  journey to permanent housing.
	When we opened up the Project Roomkey here in Los Angeles,  there was a cohort of folks in each of those facilities that really had  lingering medical conditions that needed to be addressed, but there wasn't any  medical personnel in those facilities. So we worked with the city and the  county, and we opened one of those hotels with the purpose of being a  recuperative care. So that small cohort of folks in all of those 37 facilities,  instead of trying to bring medical care into each of those facilities, those  folks were all moved into one place. And then we were able to provide care for  them under one roof. We were supposed to be open for about 90 days, and we are  actually still open today, 13 months later. So I don't know when we'll be  closing yet, but that train keeps seem to keep going down the track.
	We're also participating in the Project Roomkey effort as  well. And we were just recently awarded a 43,000 square foot building here in  Los Angeles that was originally a assisted living facility. And we will be  providing the first interim housing facility specifically for older folks  experiencing homelessness. This is a cohort of individuals who identify as  having at least one activity of daily living, they're having difficult managing  on their own. So they really don't need a nursing home, but they have needs  that are higher than what a medical respite or recuperative care could care  for. And they really are in limbo and have no place to go. And actually, Los  Angeles has identified about 5,000 folks that meet this criteria.
	So we will be opening a 148 bed facility, hopefully by the  end of the year, where those individuals who are over the age of 65, who have  at least one activity of daily living that they report needing assistance with,  will have a safe place to go and stay for upwards of a year, if necessary,  until we can find them an appropriate permanent housing location that would  include the assistance and the support that they need to be successful.
	There are so many opportunities and just chances for  collaboration with this. We're very excited. We're looking at the possibility  of collaborating with the PACE model, to bring the PACE model into the  facility. Clearly a clinic will be there, and all kinds of other services that  are applicable to the older population. So we're hoping if everything goes well  in Los Angeles, complies with our regulations here, that we'll be open by the  end of the year.
	Cat McDonald:
	It's sounds like Los Angeles has a very high population of  homeless people. Could you talk about why Los Angeles? Why is the population of  people experiencing homelessness so high in Los Angeles?
	Kelly Bruno:
	Basically, and briefly, I mean, Los Angeles has the  highest homeless population because we have an incredibly high cost of living  here. Just the absolute cost of getting an apartment in Los Angeles, a one  bedroom apartment, is upwards of $3,000 a month. This is the average in Los  Angeles, which is unbelievable, absolutely unbelievable. So that is the number  one reason that you see it.
	The second reason you see it is Los Angeles, unlike other  parts of the country, we do not have a right to housing here in Los Angeles.  Other major metropolitan cities across the country have that. New York has  that, where there's a right to housing, where you have a shelter bed, where the  city has mandated that there be a shelter bed. The number of shelter beds would  be equivalent to the number of folks that are without homes. Los Angeles does  not have that.
	And so we are in a big crisis right now, trying to build  those homes. In fact, there is a judge, a local judge out here in Los Angeles  that's actually mandating that, pretty much suing the city and the county to  make sure that we build these interim housing beds quickly. There's a lot of  debate about that here in LA, because they're being built so quickly. They're  not necessarily being built, in my personal humble opinion, in a dignified  manner. They call them tiny homes, but they're really just eight by eight sheds  that two people live in. It has no plumbing. I think it has an air conditioner,  but plumbing and shower and all that stuff are in other places. So to me it's  almost like glorified camping. But we're trying to put these places up very  quickly.
	So Los Angeles, we're dense, It costs a lot of money to  live here, and we do not have places for people to go. So this just keeps  building on itself and building on itself. And so we see the biggest problem in  the country, I mean in Los Angeles, the last count, as you said, over 60,000  individuals that were experiencing homelessness here. We did not do a count  because of COVID last year. We can't possibly imagine that we're going to have  anything less than that. Despite the fact that we're housing people at record  numbers, we have more people falling into homelessness than we can house on any  given day. And so despite the efforts, the numbers continue to go up.
	There's very much a lack of coordination between the  systems too. And there's also a lack of... I feel a lack of real understanding  and empathy towards the people that we're serving. And that really goes into  the NIMBY-ism that we see, and the services, and the way that we're providing  services, what we're building, like I just alluded to earlier. For National  Health Foundations, we don't build facilities or spaces that we ourselves would  not live in. I don't have one facility that I personally would not sleep in,  that I personally would not eat in, that I don't feel safe in, that I wouldn't  bring my family to, and that I wouldn't allow my family to do those same  things. I can not say that for all the other facilities or all the facility  that exist. There's very much a "it's better than" mentality. And  when you enter and try to resolve an issue as grand as homelessness with a  "it's better than" mentality, it doesn't work.
	And so we're building spaces that are interim, that people  don't want to be in. We're telling them, "Sure, I'm giving you the shed,  but you have to be here by 10 o'clock. You have to leave by 9 o'clock in the  morning. We're going to check your bags when you come in. You can't have  visitors, you can't smoke here. You can't play loud music." We're giving  them all these rules. And then we are surprised when they don't want to stay,  and then label them as "They want to be homeless. They don't want to be  housed."
	This is a population that has everything taken from them,  has so little choice left in their lives. All their choices have been taken  from them. They have so little left. And so this is all they have to hold on  to. Harm reduction philosophies, low barrier facilities are the only way to  care for these folks.
	We also have to be very cognizant, very cognizant of  substance abuse, drug use, and to not stigmatize that with those that we serve.  And so many of the places that are here do that. There's such an inconsistency  in the philosophies. On paper, Cat, everybody says that they're all those wonderful  things. They all say, "Yes, we are harm reduction. And yes, we treat  people where they are." But the reality is, is that's not what happens. So  few are able to do that. And the results are people would rather be on the  street where they can make their own choices than to be in a shed where they  can't. And I don't blame them. Honestly.
	One exciting thing that's happening in California is  something called CalAIM. California, instead of having Medicaid, we have  Medi-Cal, which is the same thing. And we have a waiver like every state does.  But this year, our waiver is being revamped. And that effort is called CalAIM.  Our Medi-Cal waiver is going to include medical respite as a Medi-Cal  reimbursed service. And we'll be the first state in the country to do that. So  this is huge because it's recognizing that housing is health.
	It's a nine month benefit like I said, that folks will be  able to stay in these facilities until they are permanently housed. And it's  going to be a benefit that Medi-Cal is going to pay for. This is a landmark to  me. This is huge, because like I said, we all know that someone could come into  my facility and have had their appendix taken out or have a wound that we need  to take care of. But what really needs to be taken care of is their permanent  supportive housing status. And so for insurance to recognize that need, it's a  landmark decision in my opinion.
	Cat McDonald:
	So you're also helping people secure access to healthy  food with your organization, because I imagine that food insecurity go hand in  hand with housing insecurity. Can you talk about your work in that arena?
	Kelly Bruno:
	Sure. So, like I said before, we deal with the social  determinants of health. And we look at food insecurity. We look at built  environment and also education. Historically, we kind of kept those things  separate from our recuperative care housing efforts. We take a perspective of  working within the communities that we serve, not necessarily shoulder to  shoulder, or hand to hand, but really providing the resources. We believe  wholeheartedly, and we use that word purposely, that those communities we serve  are under-resourced. Because we recognize that a person's ability to be healthy  is not predicated on their genetic code, but it's predicated on their zip  codes. And if zip codes were all the same, that we would not have health  disparities.
	And so we take our role as bringing quite literally,  resources into the community, and that's our job. And so we do programs in high  school. We also do things as simple as food distribution, farmer's markets,  things of that nature.
	But I think what's really different about what we do is  the community approach that we take. And so each of our sites that we have, our  recuperative care sites, have community liaisons as a part of it. And the first  thing that we do is that we create a community leader group that really drives  the work that we do at each community. Because who better to know what needs to  happen than the people that live there.
	This is, I wouldn't say radical, but this is really a  change in the way we do our work, as opposed to us looking at research and  telling people, "Well, these are the problems in your community," we  ask them what they think the problems in the community are, and then we work from  that perspective.
	And then they drive the work that we do. And then they  drive the outcomes of the work that we do, not us. We again, provide the  resources. Oftentimes what that looks like is participatory budgeting, or we  write grants to get, for example, in our Pico Union facility, we write a grant  for a hundred thousand dollars. And we get that grant and we can give that a  hundred thousand dollars to this community action group and say, "How do  you think this should be spent? What do you think your community needs?"  As opposed to us, oftentimes white savior-ing ourselves into these communities  and telling them what we think that they need. This is how we grow roots in  communities. And this is how we feel that we see the best outcomes.
	Kelly Bruno:
	And so what happens in each of those communities is very  different based on what that community means. It's very difficult oftentimes to  explain that to foundations because they say, "Oh, that sounds great,  Kelly, but how many apples are you going to give out? How many CalFresh  applications are you going to complete?" And we say, "We don't know  because we're not sure that's what's going to be told us that needs to  happen."
	So what do some of these efforts look like? What are some  of the things that have come out of our efforts? One of them is something  that's near and dear to us, that's called Health Academy. And this is a program  that we have in 10 local high schools that identify juniors and seniors in that  high school that are interested in health as a career option for them. And they  do that exact process that I just described. They identify health disparities  or health issues in their high school or surrounding neighborhoods, and then  come up with a solution to fix it.
	One of the things they most recently did was something  called a Share Table where they identified that the majority, if not all of the  students at the school were on free lunch programs, yet a lot of the food that  was there for breakfast and lunch was being thrown away. So they created  something called Share Table, which is quite literally that. It's a table  that's in the cafeteria. And so after breakfast and lunch, any non-perishable  items, instead of being thrown away, are put on this table, so that students  throughout the day, non-meal time, can come in and grab whatever they want or  need throughout the day.
	It reduced waste by over 75% in the school. But more  importantly, it allowed the students to have food accessible to them while  they're at school the whole time. The state of California... First off, I  should say Los Angeles, the city of Los Angeles recognized this is a best  practice and moved it up to the state of California. And now Share Table are a  best practice in high schools across the entire state of California. And this  is a program that was designed and created by high school students at Jefferson  High School in South Los Angeles. Not but not by National Health Foundation, by  students at South Los Angeles High School.
	Cat McDonald:
	That's fantastic, actually. That's great.
	Kelly Bruno:
	It's pretty cool. Not South, Jefferson High School. Yes,  it is. I think we underestimate oftentimes sometimes, what those who those we  serve can accomplish, and that they know what they need. Again, we can't come  in with the ideas. We have to listen to those we're serving. And when you do,  from perspective, the outcomes are way better.
	Cat McDonald:
	What do lawmakers need to know?
	Kelly Bruno:
	What a great question. I think lawmakers... Boy, I think  lawmakers need to be less afraid. They need to remember that those without  homes, those with mental illness, those that are elderly or seniors, they all  are also their constituents, not just the people with the money. And to act  with empathy and understanding of all the people that they're serving, and to  have the guts to be able to do that, is what they need to know. It's okay to be  wrong. It's okay to be uncomfortable. And it's okay to listen and to have to  move in a direction that doesn't make those that are the richest in your  communities necessarily the happiest.
	There's lots of lawmakers that do that. Nury Martinez,  she's a council president here in Los Angeles. And our new facility is in her  district. And we had several neighbors that were a little upset about it. She  has not backed down. She says, "These are our neighbors as well. These are  your neighbors. And we have an obligation to care for them. It's inhumane for  them living on the street. We're going to build a facility. We're not going to  build a low level facility. We're going to build something that is high level,  that they're deserving of. And we're going to make this happen. This is the  right thing to do, and we're going to move forward."
	There needs to be more lawmakers like that, that are  willing to say that and not have to be concerned about those with the money in  their districts. But it can happen. People are doing it. And I feel in Los  Angeles, we're seeing a little bit of a shift in that direction. We really are.  We're seeing people that are willing to say that, and willing to say, almost,  shame on you. Shame on us for caring more about the value of our property than  stepping over, I mean, quite literally stepping over people on the street,  which is what we're doing here in LA. And we're quite literally stepping over  people. And so it's time. And there are people stepping up, there really are.
	Cat McDonald:
	Is there anything else you'd like to add?
	Kelly Bruno:
	I'm very excited to see the movement with homelessness.  I'm excited to see that it is one of the 13 grand challenges of social work,  and that we are thinking about it a little bit out of the box. I am excited to  see continued collaboration between healthcare, housing, even incarceration and  lower incarceration rates. I see more of a collaborative effort in this, and  recognizing that it isn't so simple. I hope that we continue down that road.  The stigma associated with being homeless is something that is hard. It hurts  my heart because it's not something that people choose. Nobody chooses it. You  have to fix the systems that have created it.
	Cat McDonald:
	Thank you, Kelly. I really appreciate you coming on and  talking with us about this.
	Kelly Bruno:
	I really appreciate the opportunity. Thank you so much.
	Cat McDonald:
	Listeners, you'll find related resources in the show  notes, including links to eviction data from Princeton University's Eviction  Lab, as well as the National Health Foundation's website.
	Announcer:
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