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Third Party Payers

Clinical Social Work Practice Tools

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Magellan Behavioral Health Care Update

NASW

Mar 17, 2003

Magellan Behavioral Health Care filed for Chapter 11 bankruptcy protection on March 11, 2003, in an attempt to reduce a debt of almost $1 billion. Magellan has reached an agreement with key creditors on its proposed financial restructuring plan which would reduce its debt by $500 million, and therefore be out of Chapter 11 by the fall of 2003.

The Secret Shopper

Mirean Coleman, MSW, LICSW, CT

May 01, 2001

The "secret shopper" is one of several methods used to monitor access to care by the National Committee for Quality Assurance (NCQA). It was listed as a recommended example in Surveyor Guidelines for the Accreditation of Managed Behavioral Healthcare Organizations and was removed in 2001 from NCQA’s list of examples because of concerns raised by NASW and other behavioral health provider groups. Although it is no longer recommended by NCQA, it continues to be an "accepted" practice.