Trauma-Informed Supervision: Essential Tools for High Acuity Settings

NASW-WA Live Webinar

Josh Klapperick 0 154

Supervising clinicians in high-acuity settings requires more than reviewing cases and providing support. Supervisors must recognize the effects of cumulative stress and trauma exposure, remain aware of how their own reactions shape supervision, maintain appropriate boundaries, and make sound supervisory choices when situations become difficult.

Enhancing Capacity to Engage Constructively Amid Conflict: Strategies Social Workers Can Use with Clients, Families, and Colleagues

Josh Klapperick 0 509
As social workers, we serve in diverse settings, many of which can be prone to high stress and conflict. It can be tough when a client, family member, or colleague expresses intense emotions or conveys their needs as criticism or a demand. Our social work education prepares us to use active listening and respond with empathy. Yet, when emotions run high, we may find ourselves resorting to communication habits such as becoming defensive with and judging others. These reactions exacerbate an already difficult situation, weakening our collaborative relationships with persons served and colleagues, and can even result in formal complaints. In this session, we’ll consider various social work practice scenarios that illustrate these conflict engagement patterns. Drawing on our understanding of human behavior in the social environment and our commitment to the NASW Code of Ethics, we’ll explore how application of Nonviolent Communication principles can strengthen empathy for ourselves and others amid conflict; support our emotional self-regulation during these high-stress interactions; and enhance our capacity to transform conflictual communications into collaborative dialogue with clients, families, and colleagues.

Student Series: Beyond Self-Care: Implementing the R.E.A.C.T. Model to Strengthen Workforce Wellness and Burnout Prevention in Child Welfare

Crystal Chelliah 0 761

This presentation introduces the R.E.A.C.T. Model, an evidence-informed workforce wellness framework developed through doctoral scholarship to move beyond traditional self-care by integrating resilience, emotional awareness, structured activity, meaningful connection, and intentional transition into organizational practice. Participants will learn how the model can be used to strengthen workforce wellness, enhance organizational readiness, and support sustainable implementation of wellness initiatives within social service organizations.

Student Series: Organizing for Change: The Intersections of Social Work and the Labor Movement

Crystal Chelliah 0 445

This presentation explores the complex, often underexamined intersections between the labor movement and social work practice, with a focus on how collective action can address the very power structures that harm both clients and workers. Participants will be invited to consider how organizing principles and labor-aligned policy advocacy can complement social work values and macro efforts, offering strategies to expand beyond crisis response to tackle prevention and structural change.

External Course Ethics Forum: Why Thank You - Ethical Dilemmas in Accepting Gifts

Josh Klapperick 0 424
The NASW Code of Ethics leaves it to the best judgment of the social worker to determine whether to accept a gift from a client.  This can leave social workers uncertain about where their line is.  What goes into that determination? Is just setting a hard and fast "no gifts" policy the best course of action? After a brief presentation, participants will go into breakout rooms with ethical dilemma case scenarios to work through the ethical decision making process.
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